Privacy Policy

This Privacy Policy describes how Magi Tech Inc. (“Magi,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information through our website at https://magihq.com, our applications, and other digital services that link to this Privacy Policy (collectively, the “Service”).

Magi is a United States–based company that provides an enterprise AI-powered marketing platform used primarily by marketing teams at mid-market and enterprise organizations to plan, generate, and scale marketing content, workflows, and campaigns.

Scope of This Privacy Policy

This Privacy Policy applies to personal information that Magi processes as a data controller, including information related to:

• Website visitors

• Business prospects

• Customers and authorized users of Magi accounts

This Privacy Policy does not apply to personal information processed by Magi solely on behalf of its customers as a data processor. Such processing is governed by Magi’s customer agreements, including applicable Data Processing Addenda (“DPAs”). If you have questions about how your employer or organization uses Magi, please contact that organization directly.

1. Personal Information We Collect

Information You Provide to Us

We may collect personal information you voluntarily provide, including:

• Business contact information (name, work email address, company name, job title, phone number, business address)

• Account information (username, password, authentication credentials)

• Communications (support requests, feedback, survey responses, correspondence)

• Billing and transactional information (subscription details and payment information, processed by third-party payment providers)

• User-generated content (prompts, text, documents, files, marketing assets, and other content uploaded or generated through the Service)

• Marketing preferences (communication subscriptions and opt-out choices)

We request that users do not submit sensitive personal information (such as Social Security numbers, health data, biometric data, or government identifiers) through the Service.

Information from Third Parties

We may receive personal information from:

• Authentication and identity providers (e.g., SSO or OAuth providers, if enabled)

• Business and marketing partners, including event sponsors or referral partners

• Public sources, such as professional networking platforms and publicly available business information

Automatic Data Collection

We automatically collect certain information when you use the Service, including:

• Device and technical data (IP address, browser type, operating system, device identifiers, language settings)

• Usage data (pages viewed, features used, session duration, interaction logs)

• Cookies and similar technologies used for security, analytics, and Service functionality

For more information, see our Cookie Notice.

2. How We Use Personal Information

We use personal information for the following purposes:

Service Delivery and Operations

• Provide, operate, maintain, and secure the Service

• Authenticate users and manage enterprise accounts

• Send service-related communications, updates, and security notices

• Provide customer and technical support

Platform Improvement and AI Development

• Analyze usage to improve performance, reliability, and scalability

• Develop new features and integrations

• Train and improve AI systems using aggregated or de-identified data

Sales, Marketing, and Events

• Communicate with business prospects and customers

• Send product updates, newsletters, and event invitations (where permitted by law)

• Measure engagement with marketing communications

Compliance, Security, and Protection

• Comply with applicable laws and regulations

• Detect, prevent, and investigate fraud, abuse, or security incidents

• Enforce our terms, policies, and contractual obligations

• Protect the rights, property, and safety of Magi, our customers, and users

Where required by law, we rely on your consent for certain processing activities.

3. Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including legal, accounting, security, and contractual requirements. Personal information processed on behalf of customers is retained in accordance with customer agreements.

4. How We Share Personal Information

We may disclose personal information to:

• Service providers that support our operations (hosting, analytics, security, customer support, communications)

• Payment processors (e.g., Stripe), which process payment information under their own privacy policies

• Business partners, including enterprise integrations and event co-sponsors

• Professional advisors, such as legal counsel, auditors, and insurers

• Government or regulatory authorities, when required by law

• Successors or acquirers, in connection with a merger, acquisition, financing, or sale of assets

Magi does not sell personal information.

5. Your Choices and Rights

• Marketing communications: You may opt out of promotional emails at any time using unsubscribe links or by contacting us.

• Cookies: You can manage cookies through browser settings and our Cookie Notice.

• Account data: Enterprise users should contact their organization’s administrator for account-level changes.

Depending on your location, you may have additional rights to access, correct, delete, or restrict the processing of your personal information.

6. California Privacy Notice (CCPA/CPRA)

This section applies to California residents.

Categories of Personal Information Collected

• Identifiers (name, business email, IP address)

• Professional or employment-related information

• Commercial information (subscription and transaction data)

• Internet or network activity information

• Inferences derived from Service usage

Magi does not knowingly collect or use sensitive personal information for restricted purposes.

Your California Rights

You have the right to:

• Request access to personal information

• Request deletion of personal information

• Request correction of inaccurate information

• Opt out of the sale or sharing of personal information (if applicable)

• Receive non-discriminatory treatment for exercising your rights

To exercise your rights, contact privacy@magihq.com. We may verify your identity before responding.

7. Other Sites and Services

The Service may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their privacy policies.

8. Security

We implement administrative, technical, and organizational safeguards designed to protect personal information, consistent with enterprise security expectations. However, no system is completely secure.

9. International Data Transfers

Magi is headquartered in the United States. Personal information may be processed in the U.S. or other jurisdictions where our service providers operate. Where required, we implement appropriate safeguards for international data transfers.

10. Children

The Service is not intended for individuals under 16 years of age, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on the Service with an updated effective date. Continued use of the Service constitutes acceptance of the updated policy.

12. How to Contact Us

Magi Tech Inc.
Email: privacy@magihq.com
Website: https://magihq.com